SMART BACK-OFFICE SYSTEM SOLUTION
Leading solution
that manages agency booking
SBOSS is a platform designed to automate your front, mid and back-office workflow, integrating every process from the point-of-sale bookings right through your back-end financial reporting. It helps you reduce operational costs and inefficiencies.
Interested? Let's talkA fully integrated platform designed to automate travel agency operations
Top-notch system performance
Whether your agency has a single PC workstation or hundreds of concurrent users to support your operations, SBOSS can deliver exemplary system performance even with increased business volumes.
Automates entire travel agency workflow
SBOSS provides a consistent and structured operational process from frontline tasks to back-office financial operations. So the entire workflow is streamlined, while productivity and efficiency are optimised.
Total management and control of travel information
With SBOSS, you are in total control of all operations. PNR and ticket information are downloaded from Whiz and automatically transferred to the SBOSS centralised database. This saves considerable time in data re-entry and enhances data accuracy, integrity and timeliness of crucial accounting information. Costly errors are also eliminated.
Easy-to-use Graphical User Interface (GUI)
Number two in global booking volume. Number one in business travel. 80% of airlines use Sabre for network planning. Production infrastructure, not beta.
Power packed for mid-office
operations
This is the perfect tool to deliver world-class service to your clients. Use it to access customer-specific information like preferences, frequent flyer membership, visa, passport information and credit limit. Customer account information is also available and constantly updated to reflect your client’s accounts status and total business generated.
Puts important information right at your fingertips. Supplier profile updates you almost instantly with financial information like year-to-date sales amounts, amounts paid and outstanding amounts to the supplier.
Serves as an Electronic Booking Card that centrally stores all booking information. With the touch of a button, PNR and ticketing information are automatically transferred from Whiz to SBOSS. There is no need to re-enter or manually maintain a booking card thus preventing errors. Expiration details of the passenger’s passport and visa, as well as credit limit checks are also available online. And because you no longer need to track the information manually, you save time as well as reduce business risk.
Information from the Sales Folder lets you quickly generate invoices for your customers with a few easy mouse clicks. This cuts costly errors during data re-entry and enhances productivity of mid-office operations.
With this module, you can make online inquiries and reports by product code, product type, ticket number and more. Plus, you will never run out of ticket stock.
Financial power for back-office
operations
Use this to create Credit Notes for invoice cancellations, travel plans and ask for refunds or rebates. Relevant entries will be automatically reversed so there is no need to manually create journal entries.
Clients often change their travel plans and ask for refunds. With this module, you can easily refund tickets, as well as generate hotel vouchers and other travel arrangements.
All documentation requests during the creation of the Sales Folder are automatically logged, allowing all users of the system to keep track of the documentation status of the passenger. It even keeps track of whether the passenger has been billed or whether the documentation officer has liquidated any advances made.
You can even print the IATA Refund Application form directly from this module. As it does away with the manual filing of the refund form, it prevents errors and speeds up the refund process.
The AR Aging of the customer is updated immediately when an invoice is printed or a settlement is made. It gives you a clear understanding of your debtor’s credit standing on a real-time basis.
Transaction that needs approval can be queued by the user to the respective authorising officer for online approval. This gives the user and the approving officer the ability to monitor and track documents for approval.
Cash Collection enables you to collect deposits from your customers in multiple forms of payment and currency. It also gives your customer the flexibility to settle their invoices partially or fully. Even adjustments due to overpayment, underpayment and expanded withholding tax creditable due to credit card sales are being handled by SBOSS.
Best of all, your entire daily collection is updated and the balances in the client’s A/R and G/L are automatically updated.
Cash custodians will now be able to monitor unliquidated advances made to the client by the documentation officer.
Use this to make payments to your suppliers for travel products, and to your customers in situations like cash refunds. You can even use this module to handle other operating expenses like office stationery or utilities.
The AP Aging of your suppliers is updated immediately when a Purchase Order is printed or a payment is made. You are able to have a clear understanding of your credit standing with the supplier on a real-time basis.
Allows you to define your own set of account structures based on your business needs. It is easy to understand, simple and flexible.
Now, you only need to match the bank information from SBOSS with the bank statement. Matches and unmatched reports can also be generated.
Lets you generate an extensive and comprehensive range of management reports like Travel Consultant Productivity, Customer Productivity and Sales Reports by airline.
Provides operational and accounting reports like Ticketed But No Invoice, Sales Analysis, Purchase Analysis and Daily Transaction Listing as well as Financial Reports based on the company or branch/department, providing valuable performance analysis.
You can now configure your travel agency’s workflow and operational parameters with this powerful feature. Roles, user profiles and functional access rights can be set up to help you stay in control.
Set up and maintain Currency/Exchange Rates, Product Codes and Translation Tables with this tool.
Powerful front-office features are seamlessly integrated with mid-and-back-office, saving time and money
Download features
PNR and ticketing information, e.g. passenger name, segment information, ticket numbers, ticket cost and ticket commission, are automatically transferred from Whiz to SBOSS when an itinerary is printed or when a ticket is issued. There is no need to re-enter or manually maintain a booking card.
Enhanced control for smarter operations
SBOSS allows you to segregate function of each staff for control purposes and to maximize productivity. It has also override function that controls sensitive features of the system such as modification, cancellation and voiding of documents without proper notification from authorize staff. It enables generation and delivery of reports to speed up booking to cash collection processes.
Strengthen financial control and customer management
SBOSS simplifies your financial processes because it integrates PNR and ticket information for all air transactions both domestic and international and fares taxation. It allows you to set credit limit and credit terms for each client, giving you tight control over credit standing, receivables and customer analysis.
How it works
SBOSS complete your travel operations in one system with its core features: PNR/IUR, Accounting modules, Inventory, Yearly Budget Preparation, Aging of Accounts Receivable, Accounts Payable Schedule and various standard Reports that are readily available.
What customers say
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